FAQs
How do I subscribe? What payment options are available?
Click on 'Get Started' to sign up for the free trial (recommended) or proceed to subscribe directly. The trial only requires your email and verification but no payment method is needed at this stage. During the 30-day trial, you will receive an email notification on Sundays as soon as a new 'Global Markets Weekly' episode is released. This is the same content that you will get if you subscribe. At trial expiry, you will be invited to subscribe in order to continue. To keep things simple, we offer a monthly payment plan (auto-renewable) which you can cancel at any time (no long-term commitment). Payment options (via Paddle, see "What is Paddle": most debit and credits cards; PayPal and Apple Pay where available. Contact us at subscriber@succinct.info if you need assistance.
What do I get when I subscribe?
We currently offer one subscription plan: 'Global Markets Weekly’. It publishes at least 48 annual episodes on Sundays. Our principle is to reduce noise by avoiding redundant content. Hence, publications during Easter, late August, and year-end may also be released subject to market action that justifies it. To learn more about our content, you can find last week's episode on our homepage. You can also sign up for a one-month free trial (no payments details required) to receive the publication at the same time subscribers do.
What is the subscription price?
Individual subscription prices are shown under 'Get Started'. Prices may vary per currency of invoice or region. Billing is monthly, auto-renewable, and cancellable anytime.
For 10 or more logins please contact our B2B team at business@succinct.info
What is Paddle?
Paddle.com is a Merchant of Record and is our revenue delivery platform. Paddle will process your subscription payments, send invoices and handle cancellation requests.
Do subscriptions renew automatically?
Subscriptions are auto-renewable to ensure that the access to new content is not interrupted. You can cancel your subscription at any time by clicking 'Cancel Subscription' under 'My Account' section.
The Free Trial is not a subscription and will not renew after expiry.
What are the distribution channels for Succinct's content?
Content can only be accessed via our website Succinct.info (on desktop, tablet, or mobile browsers) using your subscriber login to access the latest episode. This will guarantee access to the latest version of our service without the need to update any software. Subscribers can maintain up to three simultaneous logins for quicker access. Additional concurrent logins will trigger an alert message to stop you from breaching copyright laws.
I am not receiving the email notification on Sundays. Why?
When you created your password you were given the option to receive these emails. You can edit your choice under 'My Account'. Emails are validated to guarantee that notifications reach your inbox. An IT administrator or firewall software may have stopped it or sent it to the spam folder. Contact support@succinct.info for further assistance.
Is there a free version of Succinct’s content?
We offer a free trial that does not require payment details. Click on 'Get Started for Free' and sign up to get access during a month.
You can also find our previous weekly episode (ie. with one week delay) on our homepage. This looks identical to that of subscribers.
How are sales taxes treated?
Our 'Get Started' section shows final (all-in) prices to subscribers. These include retail taxes such as VAT or GST, where applicable.
How do I cancel my subscription?
Log in and access your ‘My Account’ section (top right corner). Select ‘Cancel Subscription’. Subscriptions are considered cancelled once you receive a clear confirmation that the request was successfully processed.
Contact us at subscriber@succinct.info if you need assistance.
What is your Refund Policy?
We offer online-only subscriptions. By subscribing, you agree that we begin your subscription as soon as we accept your order.
This means that you are NOT entitled to a refund if you change your mind after we have provided you with access to our service. You may notify us of your intention to cancel at any time, but the cancellation will only take effect at the end of your current subscription period.
Once you cancel (i.e. terminate your subscription), you will NOT receive a refund for the last month paid and your subscription will run until the end of the current billing period. You will not be billed the following month.
Our free trial, which shows the service exactly as subscribers get it, and last week's episode displayed on our homepage, are available to help you decide whether or not to subscribe.
What is a “cooling-off period” and does it apply to my subscription?
It's the period of time that purchasers have to change their minds about some products or services acquired from a distance. In Europe, this consumer right is governed by the Consumer Contracts Regulations.
The CCR treats digital downloads differently from other types of services and products. When you agree to subscribe to our digital service, you waive the right to request a refund as the supply of newspapers, periodicals, or magazines is exempt from the ruling. Hence, for our subscription service, the cooling-off period (or 14-day withdrawal) does not apply.
To help you decide whether or not to subscribe, you can sign up for a one-month free trial and you can also find last week's episode on our homepage.
What about Data Protection & GDPR compliance?
Succinct and its Merchant of Record, Paddle.com, are GDPR compliant. The goal of GDPR (General Data Protection Regulation) is to give EU residents improvements to their privacy rights and control over their personal data, and to protect them from privacy breaches and leaks.
The ICO (Information Commissioner's Office) is UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. Succinct is registered with the ICO under the number ZA141574.
Can I find Succinct on social media?
Follow us on Linkedin. We publish content exclusively on our site. Succinct's goal is to reduce data overload, eliminate noise and misinformation. We may use the Linkedin page for corporate updates, product releases, new subscription options, or related information.
How can I contact Succinct?
We recommend selecting the email most appropriate to your request from the ‘Contact Us’ section below.
You can also chat with us via www.succinct.info or call us at +44.207.183.0150.
